Privacy Policy

Welcome to Northlight Christmas. We are committed to creating a joyous and secure holiday shopping experience, extending from our curated collections to the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website x-masdecor.com or make a purchase from us.

Our ethos is classic, warm, and straightforward. Just as we meticulously design our checkout process and select our Artificial Christmas Trees, Christmas Village Sets, and delicate Candle Rings, we apply the same care and high standards to handling your personal data. We serve a global community of holiday enthusiasts, from busy families to business owners, and your trust is our top priority.

1. Information We Collect

To provide you with a seamless and magical shopping journey, we collect information that you provide directly and through automated technologies:

• Personal Identifiers: Name, billing and shipping address, email address, and phone number provided during checkout or when creating an account.
• Payment Information: When you make a purchase, our secure payment gateway (PCI-DSS compliant) processes your payment details. We do not store your full credit card numbers on our servers. We only receive transaction confirmation and the last four digits of your card for reference.
• Commercial & Transactional Data: Details of the products you purchase, such as Commercial Christmas Trees, Animated & Musical displays, or Tree Toppers, order history, and communication preferences.
• Technical & Browsing Data: Internet protocol (IP) address, browser type, device information, pages you view on our site (like our Advent Calendars or Angels collections), and how you interact with our website.
• Communications: Records of your correspondence with our customer service team at [email protected].

2. How We Use Your Information

We use your data with the same care we put into curating our holiday collections, solely to enhance your experience and fulfill our services:

• To process and fulfill your orders for Christmas Stockings, Artificial Snow, or any holiday decor, and send you order confirmations and shipping notifications.
• To provide customer support and respond to your inquiries.
• To improve our website, product offerings, and your shopping experience based on how you browse and interact with our menus and content.
• To send you marketing communications (only if you have opted-in) about new products, like our latest Christmas Table Top Trees or Bows & Ribbons, and seasonal promotions. You may opt-out at any time.
• To prevent fraud and enhance the security of our website and payment systems, ensuring a secure & effortless transaction.
• To comply with legal obligations.

3. Sharing and Disclosure of Information

We treat your data as privately as a cherished family ornament. We do not sell your personal information. We only share it under these specific circumstances:

• Service Providers: We share data with trusted third parties who perform essential services for us, such as payment processing (e.g., credit card networks, PayPal), order fulfillment, shipping carriers, and IT security. These partners are contractually obligated to protect your data.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of Northlight Christmas, our customers, or others.
• Business Transfers: In the event of a merger, sale, or transfer of our assets, your information may be transferred as part of that transaction, with notice provided to you.

4. Data Storage and Security

Your security is our priority, just as the reliability of our pre-lit trees is to your holiday display.

• Storage: We store your personal data on secure servers located in the United States. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
• Protection Measures: We implement a variety of security measures designed to maintain the safety of your personal information. Our website uses SSL (Secure Socket Layer) encryption to protect data in transit. Our payment processing adheres to the PCI-DSS standards. Access to your personal data is restricted to authorized personnel only.
• International Transfers: As we serve customers globally (excluding some Asian and remote regions), your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

5. Your Rights and Choices

You have control over your personal information, reflecting our commitment to a hassle-free and respectful relationship:

• Access & Correction: You can review and update your account information by logging into your account on our website.
• Marketing Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email.
• Data Deletion: You may request the deletion of your personal data, subject to certain legal exceptions (e.g., we must keep order records for financial reporting).
• Do Not Track: Our website does not currently respond to “Do Not Track” signals. You can manage tracking through your browser settings (see Cookie section below).
• To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

Like twinkling lights on a tree, cookies help our website function smoothly and brightly.

• What They Are: Cookies are small data files placed on your device to improve site functionality, remember your preferences (like items in your cart for Candles & Lanterns), and understand how you use our site.
• How We Use Them:
  • Essential Cookies: Required for the website to function, such as enabling the shopping cart and checkout process.
  • Analytics Cookies: Help us understand how visitors navigate our site, which pages (like Christmas Trees or Candy sections) are popular, and how we can improve.
  • Advertising Cookies: Used to show you relevant ads for our products on other websites, based on your browsing history with us.
• Your Control: You can control cookie settings through your web browser. Please note that disabling certain cookies, especially essential ones, may impact your ability to use features like the one-page checkout or guest checkout.

7. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review it occasionally.

Thank you for trusting Northlight Christmas with your holiday magic and your personal information.