Term and Conditions

Welcome to Northlight Christmas, where we curate magical holiday moments through our exquisite collections. These Terms and Conditions govern your access to and use of our website www.x-masdecor.com and all purchases made through it. By accessing our site and placing an order, you agree to be bound by these terms. Please read them carefully, as they outline both your rights and responsibilities, and our commitment to you.

1. Acceptance of Terms

By accessing, browsing, or making a purchase on the Northlight Christmas website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and any other policies referenced herein. If you do not agree with any part of these terms, please do not use our website or services.

2. User Obligations and Account Responsibility

To place an order or use certain features, you may need to provide accurate and current information. You agree to:

• Provide true, accurate, and complete details during registration and checkout.
• Maintain the confidentiality of your account credentials and be responsible for all activities under your account.
• Notify us immediately at [email protected] of any unauthorized use of your account.
• Use the website only for lawful purposes and not engage in any activity that could harm the site, its services, or other users.

3. Products and Services Description

3.1 Product Range

Northlight Christmas offers a carefully curated selection of holiday decor, including but not limited to: Advent Calendars, Angels, Animated & Musical displays, Artificial Christmas Trees, Christmas Tree Toppers, Christmas Village Sets, Bells, Candles & Lanterns, Christmas Stockings, and Commercial Decorations. We strive to present each item with accurate descriptions, images, and specifications. However, slight variations in color or texture may occur due to screen settings or handmade nature of some accessories.

3.2 Availability and Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or correct pricing errors that may occur inadvertently. Prices are listed in US Dollars and are subject to change without notice, except for confirmed paid orders.

3.3 Product Use and Safety

Many of our items, such as Candles, Artificial Snow, and Animated displays, are designed for decorative use. Users are responsible for reading and following all included safety instructions and warnings. Northlight Christmas is not liable for misuse or improper installation of products.

4. Orders and Payment Terms

4.1 Order Process

Placing an item in your cart does not reserve it. An order is considered confirmed only upon receipt of payment authorization and our order confirmation email. We process orders within 1-2 business days after payment confirmation.

4.2 Payment Methods

We accept payments via Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted gateways. You represent and warrant that you have the legal right to use the chosen payment method.

4.3 Sales Region

Our products are available for shipment to most global destinations, excluding certain remote regions and parts of Asia. At checkout, you will be notified if we cannot deliver to your location.

5. Shipping and Delivery

Please refer to our detailed Shipping & Returns Policy for comprehensive information. Key points include:

• Standard Shipping: Via DHL or FedEx. Flat rate of $12.95. Delivery within 10-15 business days after dispatch.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after dispatch.
• Delivery times are estimates. Delays may occur due to customs, holidays, or carrier issues. Tracking is provided for all shipments.
• You are responsible for providing a correct and deliverable shipping address. Additional costs for re-routing or re-shipping due to incorrect addresses will be borne by the customer.

6. Returns, Exchanges, and Refunds

Our goal is your complete delight. Our full Returns & Exchanges Policy applies, with key obligations and conditions summarized here:

6.1 Return Window and Conditions

• Most items may be returned within 15 days of the delivery date.
• Items must be unused, in original packaging, and in resalable condition with all tags and accessories.
• Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

6.2 Non-Returnable Items

For safety and quality reasons, the following cannot be returned unless defective:

• Candy & Consumables (all food items are final sale).
• Personalized or Custom Items made to your specifications.
• Opened Seasonal Accessories (e.g., Artificial Snow with broken seal).
• Items marked “Final Sale” on the product page.

6.3 Refund Process

Refunds are issued to the original payment method within 1-2 business days after we receive and approve the return. It may take 5-10 business days for the refund to appear in your account.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Northlight Christmas or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. The Northlight Christmas name and logo are trademarks of our company.

8. Limitation of Liability

To the fullest extent permitted by law, Northlight Christmas shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or any products purchased, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim related to your order shall not exceed the total amount you paid for the specific product giving rise to the claim.

We do not guarantee that the website will be uninterrupted, error-free, or completely secure. You use the site at your own risk.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the state or federal courts located in Harris County, Texas.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after such changes constitutes your acceptance of the new terms.

11. Contact Us

Thank you for being part of the Northlight Christmas family. We wish you a season filled with warmth, joy, and beautifully curated holiday moments.